Support

My Friend Pedro: Blood Bullets Bananas

This page host frequently asked support questions and possible solutions for the game My Friend Pedro: Blood Bullets Bananas.

Known issues:

- Crash [PC]

If you encounter a crash, please try the following:

Possible solution: Try disabling any Anti-Virus Software running in
Windows, or adding an exception to the Anti-Virus Software allowing
it to run 'My Friend Pedro' without interference.

Sometimes Anti-virus software running in Windows can be overly
cautious (especially with new software/games) and interfere
with other programs causing them to crash.

Another possible solution: Try verifying your local game files or
delete all game files and re-download and re-install the game.

How to verify game data in Steam:
1. Right click on the game in your Steam library
2. Click "Properties"
3. Click on the tab "Local files"
4. Click "Verify integrity of game files..."

 

- No audio [PC]

The game plays fine but there is no audio.

Solution: If Windows is running a program called "ASUS Sonic Studio" 
or any similar program meant to enhance your computers audio,
try disabling it.

There is a known issue where these programs can interfere with
Unity engine games.

 

- Unable to save GIF [PC]

When trying to save a highlight at the end of a level the saving
GIF progress never progresses beyond 0%

Solution: Try disabling any Anti-Virus Software running in
Windows, or adding an exception to the Anti-Virus Software allowing
it to run 'My Friend Pedro' without interference.

 

- Infinite combo-bug
In very rare situations an enemy can get stuck in an "infinite
death-cycle" resulting in an infinite combo.

Solution: Update to the latest version.

 

If you can’t find a solution to the issue you are experiencing, or the suggested solution doesn’t fix the issue, please send an email with a detailed description of the issue to support@deadtoast.com

PLEASE NOTE:
If you are playing the game on a PC and encounter an issue you would like to report, please make a copy of the file “C:\Users\USERNAME\AppData\LocalLow\DeadToast Entertainment\My Friend Pedro_ Blood Bullets Bananas\output_log.txt” as soon as possible after the issue occurred and attach it to your email report. Please refrain from restarting the game until that file is copied or else essential information for tracking down the issue might be lost.

Thank you!